Complete Onboarding

Onboard an Entity to start using the Paxos platform.

Go here to try Paxos Dashboard features in a sandbox environment.

After signing up, select Skip Onboarding to get started.

Paxos collects identifying information to ensure your Entity complies with all regulations and requirements for the jurisdictions your business operates in. This involves entering business details, uploading organizational documents, and verifying IDs.

The process takes about ~15 minutes if you have everything ready, and Paxos may request additional information during review.

Depending on your business structure and operating jurisdiction, the review process can take anywhere from a day to weeks.

Add an Entity to Your Organization

Organization Administrators can add more Entities to their Organization at any time.

1. Go to Organization > Overview

   Open the Organization > Overview page in the Dashboard.

2. Select Add Entity

   Start onboarding for the new Entity.

3. Complete onboarding

   Follow the steps below. You can import business details, funding details, and members from an existing Entity to save time.

Each new Entity completes its own onboarding from the beginning. Documents and verifications are not shared between Entities, so you need to upload documents and verify IDs again for the new Entity. As the Organization Administrator who completes onboarding, you automatically become the Entity Manager for the new Entity.

To consolidate existing Organizations, contact Support.

1. Gather Supporting Documents

The list below can be used as a general guide for most institutions. Paxos may reach out to you for additional documentation as needed.

Valid ID

Provide a scanned color document (i.e., valid passport, driver’s license, or national ID) for all Account Openers, Beneficial Owners, Authorized Users, and Persons with Management Control.

This information is required for all platform users meeting the criteria, even if you have provided this previously.

Proof of Residential Address

Provide a scanned PDF not older than 6 months (e.g., utility bill, cell phone bill, or bank statement) for all Account Openers, Beneficial Owners, Authorized Users, and Persons with Management Control.

This information is required for all platform users meeting the criteria, even if you have provided this previously.

Proof of Funds

Bank statement or other equivalent document clearly showing the ownership under the Institution’s name and dated within the last 6 months. Provide Proof of Funds substantiating requested trading volume.

Organizational Documents

Provide two of the following documents:

• Certificate of Incorporation
• Articles of Incorporation
• Certificate of Formation
• Articles of Organization
• National/State Government Registry filings, or equivalent

Evidence of Tax Identification Number / Registration Number

Ensure the number is issued by the Internal Revenue Service (for US entities) or relevant governing body (for international entities).

Certificate of Good Standing or Equivalent

All Institutions that have been established for longer than 1 year must provide this document. This must be a document issued by a government registry and must be dated within the past year.

2. Get Started

Answer some basic questions about your business and how you’re interested in working with Paxos, and accept our terms and conditions.

3. Provide Business Details

Provide details about your business details to help determine onboarding requirements and ensure your use of the Paxos platform complies to the proper regulations and requirements for the jurisdiction.

You will need to provide the following:

• Institution type, incorporation ID type and incorporation ID.
• The legal incorporation and business address.

When you add an Entity to an existing Organization, you can import these business details from an existing Entity.

Funding Details

Let Paxos know what industry sector your business operates in, the USD volume you expect to move with the Paxos platform, as well as the source of funds. When you add an Entity to an existing Organization, you can import these details from an existing Entity.

Business Members

Add personal identifying information for individuals that have ownership or leadership roles in the business. Minimally, you will need to add an account opener, beneficial owner and a person with management control. Depending on your business structure, you may need to add multiple persons. An individual can hold more than one role. When you add an Entity to an existing Organization, you can import members from an existing Entity.

4. Review and Accept Pricing

Review and accept pricing and fee information. If you have a separate pricing agreement with Paxos, that will take precedence.

5. Upload Documents

Before you can complete onboarding, provide Paxos with supporting documents for your organization. You can upload the documents in the web application. Paxos may reach out to you for additional documentation as needed.

6. Respond to Request for Additional Information (if necessary)

During the application review process, Paxos may require additional information or documentation from you to approve the application. If required, you will receive a notification in the Dashboard (and via email), and be able to upload the additionally requested documents directly in the Dashboard.